Mon-Fri 7:00am - 5:00pm0437 693 928
A black Ford Territory polished to a mirror finish outside the Red Bac workshop in Bundaberg East

Bundaberg East, Queensland

You scratch it,I'll fix it.

Stone chips, scratches, kerbed bumpers and clouded headlights, sorted without the panel shop bill or the insurance excess. Ray has been doing it out of the sheds on Steptoe Street since 2009.

Call 0437 693 928See the before and afters
5.0from 21 Google reviewsMobile service available

2009

Fixing Bundaberg paintwork since

5.0

Average across 21 Google reviews

1

Bloke who quotes it, does it and hands the keys back

7am

Weekday starts, Monday through Friday

The work

Same car, two stages.

These are jobs that came through the shed. Nothing staged, nothing borrowed. The left frame is how the car arrived or how it looked part way through the repair. The right frame is how it went home.

Rear bumper, green Commodore SV6: Masked up with newspaper, the repaired area still patchy in primer.Before
Masked up with newspaper, the repaired area still patchy in primer.
Rear bumper, green Commodore SV6: Colour laid on and cut back, the join gone under the gloss.After
Colour laid on and cut back, the join gone under the gloss.

Job 01

Rear bumper, green Commodore SV6

Front bumper and fog light surround, white SUV: Paint chipped back to black plastic, taped off ready to go.Before
Paint chipped back to black plastic, taped off ready to go.
Front bumper and fog light surround, white SUV: Chips filled and blended, pearl white matched right through.After
Chips filled and blended, pearl white matched right through.

Job 02

Front bumper and fog light surround, white SUV

Rear quarter scrape, grey hatch: Filler worked into the scrape, tail light edge masked.Before
Filler worked into the scrape, tail light edge masked.
Rear quarter scrape, grey hatch: Flat, glossy and back to a single unbroken panel line.After
Flat, glossy and back to a single unbroken panel line.

Job 03

Rear quarter scrape, grey hatch

Boot spoiler, blue Falcon: Filler shaped over the damaged section of the spoiler.Before
Filler shaped over the damaged section of the spoiler.
Boot spoiler, blue Falcon: Finished in the car's own blue, the spoiler reading as new.After
Finished in the car's own blue, the spoiler reading as new.

Job 04

Boot spoiler, blue Falcon

What turns up

Most of it looks worse than it is.

A split bumper corner or a gouge down a quarter panel usually reads as a new bar and a repaint. More often it is a couple of hours of plastic work, filler and colour, and the car goes home the same day.

If it genuinely needs a panel shop, you will be told that too.

Send a photo and get a price
A split and cracked corner on a champagne coloured rear bumper
A cracked rear bumper corner, the sort a car park pillar leaves behind.
A scuffed and gouged rear bumper corner on a white Holden van in the workshop
Work van bumper, ground back over years of reversing into things.

How it gets done

Masking tape, newspaper, patience.

There is no trick to it and no shortcut. The panel gets cleaned, the damage gets filled and flatted, everything around it gets masked so not a speck of overspray lands where it should not, and the colour goes on in coats.

Then it is cut back and polished until the repaired section reflects the same as the paint either side of it. That last part is where the time goes, and it is the part you would notice if it were skipped.

A vehicle bumper fully masked with newspaper and tape, primed and ready for colour
Masked to the edge of the repair, primer down.
A freshly sprayed white bumper still wrapped in newspaper masking
Colour on, paper still up until it has gone off.

Services

Everything painted on the side of the ute.

Small to medium cosmetic work on cars, utes, vans and 4WDs. Ring up, describe it, and you will get a straight answer on whether it is worth doing.

Stone Chip & Scratch Repairs

The bread and butter. Highway chips, car park scratches, trolley rash, keyed doors. Filled, colour matched and blended so the repair disappears into the panel around it.

Bumper Bar Dent Repairs

Cracked corners, kerbed bumpers, split mounting tabs. Plastic repair and reshaping rather than a new bar off the shelf.

Scuffs & Blend Outs

Including rear wing blend outs. The colour is faded into the surrounding paint so you cannot see where the old finish stops and the new one starts.

Minor Spray Painting

Masked up properly, sprayed in the shed, cut and polished back. For the jobs that do not warrant a full panel shop.

Headlight Restorations

Yellow to white, as the van puts it. Clouded, sun baked lenses cut back and sealed so the car looks years younger and you can actually see at night.

Hub Cap Restorations

Scuffed and gutter rashed hub caps brought back rather than replaced. A cheap fix that lifts the whole look of a car.

Machine Buff & Polish

Swirls, oxidation and dull, chalky paint machine cut and polished. This is the one that makes an older car look like it has been repainted.

Auto Detailing

Full car detailing and full interior detailing. Inside and out, back to the state it was in when it left the dealer.

Headlights: yellow to white

Queensland sun turns a headlight lens milky in a few years. It dims the beam, it fails a roadworthy, and it ages a car more than anything else on the front of it. Cut back and sealed, they come up clear again for a fraction of what a new set of lamps costs.

A cream coloured front guard and headlight finished to a clean, even gloss

Buff, polish and detail

The cheapest way to make an old car feel new.

A machine cut and polish takes the dead, chalky top layer off the paint and brings the depth back. Swirls from years of the wrong wash go with it. Add a full interior and a car that was about to be traded in suddenly is not.

Full car detailing and full interior detailing are both on the list. Ring for a price on your vehicle, it depends on size and how far gone the paint is.

The rear bumper of a dark blue Mercedes polished to a deep, even shine
Dark paint shows everything, which is exactly why it is the best test of a polish.
The cleaned interior of a blue Ford Falcon with the door open at the workshop
Interiors get the same going over as the paint.
A cleaned dashboard, console and front seats in a Toyota RAV4
Dash, console, vents and carpets, not just a vacuum and a wipe.
The Red Bac work ute in its full black and red livery with the redback spider logo and the service list along the toolbox

About Ray

One bloke, one trade, seventeen years of it.

Ray has been repairing chips and scratches around Bundaberg since 2009. The business is him: he quotes the job, he does the job, and he is the one who hands the keys back. Nobody gets passed to a service advisor and nobody gets a different apprentice each visit.

That is most of why the reviews read the way they do. People mention him by name, and a fair few mention being quoted less than they expected.

“A really great guys who takes immense pride in his work.”

Granville Pearce

Or stay where you are

I'll come to you.

It is painted on the side of the ute for a reason. For a lot of jobs there is no need to drop a car off at all: the tools travel, and the work gets done where the car already is.

Otherwise the shed is at Steptoe Street in Bundaberg East, open weekdays from seven.

Call 0437 693 928Find the shed
A white Subaru Liberty finished and parked beside the Red Bac ute outside the workshop shed
Finished cars and the ute outside the shed at Steptoe Street.
A red Hyundai Santa Fe polished and parked at the Bundaberg East workshop
Another one finished and waiting on its owner.

Reviews

What people write afterwards.

5.0 from 21 Google reviews

I have had this car for 23years and had it buffed many times but never seen it come up this good, absolutely faultless I love it

Anne day

via Google

I had two incidents in quick succession in my late 2021 Prado with Crystal Pearl premium paint. There was a large scrape on the front plastic fender & a dent & scrapes on the door frame. I needed to make two insurance claims if I chose a panel beater. That's 2x $600 excesses. Ray repaired both for less than half & it was completed within a week. He even repaired a rubber insert in the door frame.

BundyBurger

via Google

I'm an elderly lady very recently relocated to Bundaberg so not yet familiar with any car repair businesses. Going online I saw Redbac and ultimately decided to go here due to the excellent reviews I read. Ray gave me excellent directions on the phone and upon arrival quickly identified and fixed the issue with my car, and, saved me hundreds of dollars for the repair. He also kindly buffed my milky headlights for me. I will always go back here and definitely recommend Ray at Redbac Chip & Scratch Repairs

Rose Frances

via Google

Without an appointment, I saw Ray to see if he could give me a quote for a dented bumper on my RAV4. Not only did he give me a very fair quote, but he offered to fix it immediately in spite of his just commencing his lunch. He offered to drive my wife and self to a local shopping centre for our lunch and then picked us up an couple of hours later. A perfect job at a good price. Thank you Ray.

Colin R

via Localsearch

The service was great and the outcome was amazing. Our new car got a significant scratch on the bumper bar and Ray fixed it so beautifully. He is very reasonably priced. We highly recommend Ray.

Linda Reynolds

via Google

I have just had Ray detail our Corolla Hatch. He repaired the supermarket scratches and eliminated a few other mysterious scratches that appeared. His work is of the highest standard and I am really overjoyed with the result. He is a genione guy and I would have no hesitation in recommending him to anyone who needs a car to be detailed. Great job Ray, really pleased with your work

Granville Pearce

via Localsearch

Thank you Ray, for the quick attention to the stone chips on my nearly new car. The colour was pretty close and Im relieved to have the paintwork protected again at reasonable cost. Highly recommend your business. Joanne

Joanne

via Localsearch

Extremely happy with the TOPJOB DONE on our Van.. I rarely comment on work done on the Van and Car, however the extra mile that Ray does should get recognition.

Robyn Ellis

via Localsearch

Redbac chip and scratch repairs did a first class job on car, it looks like new so I would highly recommend them

Jillian Burrows

via Google

Up close

Where the job is actually judged.

Nobody inspects a repair from across the driveway. They crouch down at the panel and look along it in the light, which is the only place a bad blend shows up.

The front guard and headlight of a white Toyota Prado, clean and glossy in the workshop
A repaired front guard, photographed by the customer who had the work done.
A close crop of a white vehicle panel and its body line
Right down at the body line, which is where a bad blend gives itself away.

Contact

Ring Ray, or send a photo of it.

A clear photo of the damage in daylight is usually enough to give you a price over the phone.

Where
9 Steptoe St, Bundaberg East QLD 4670
Open
  • Monday7:00am - 5:00pm
  • Tuesday7:00am - 5:00pm
  • Wednesday7:00am - 5:00pm
  • Thursday7:00am - 5:00pm
  • Friday7:00am - 5:00pm
  • SaturdayClosed
  • SundayClosed
Payment
CashEFTPOSEFTVisaMastercardApple PayGoogle Pay

Send a quick enquiry

This opens your own email app with the details filled in, so you can attach a photo of the damage before you send it.

Call 0437 693 928Enquire